Welcome to Relucir Jewels’ Shipping & Return Policy page! We are committed to providing you with a seamless and enjoyable shopping experience, and we want to make sure that you are completely satisfied with your purchase. This page outlines our policies regarding shipping, returns, and exchanges.

Shipping:

We offer free standard shipping on all orders within the United States. We also offer expedited shipping options for an additional fee. International orders are subject to additional shipping charges and may be subject to customs fees and duties.

We aim to process and ship all orders within 1-2 business days of receipt. Transit times vary depending on the shipping method chosen and the location of the delivery address. Once your order has shipped, you will receive an email with tracking information.

Returns:

We want you to be completely satisfied with your purchase from Relucir Jewels. If you are not satisfied with your purchase, you may return it within 30 days of delivery for a refund or exchange. The returned item must be in the same condition as when you received them, with all original packaging, tags, and documentation intact.

To initiate a return, please contact our customer service team at contact@relucirjewels.com within 30 days of delivery. We will provide you with a return shipping label and instructions on how to return the item.

Please note that you are responsible for the shipping costs of returning the item unless the return is due to our error. We recommend using a trackable shipping method and obtaining proof of delivery. We cannot be held responsible for lost or missing returns.

Exchanges:

If you would like to exchange an item, please contact our customer service team at contact@relucirjewels.com within 30 days of delivery. We will provide you with instructions on how to exchange the item.

Please note that you are responsible for the shipping costs of exchanging the item unless the exchange is due to our error. We recommend using a trackable shipping method and obtaining proof of delivery. We cannot be held responsible for lost or missing exchanges.

Refunds:

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

Please note that original shipping fees are non-refundable, and we do not refund the cost of expedited shipping or insurance.

Damaged Items:

If you receive a damaged item, please contact our customer service team at contact@relucirjewels.com within 3 business days of delivery. We will work with you to resolve the issue and ensure that you receive a replacement or a refund.

Lost or Stolen Packages:

If your package is lost or stolen, please contact the shipping carrier directly for assistance. We cannot be held responsible for lost or stolen packages, and we recommend using a trackable shipping method and obtaining proof of delivery.

International Orders:

International orders are subject to additional shipping charges and may be subject to customs fees and duties. The customer is responsible for paying any additional fees or taxes. Please note that we are not responsible for any delays caused by customs or import procedures.

Changes to Shipping & Return Policy:

We reserve the right to modify or amend this Shipping & Return Policy at any time, without prior notice. Your continued use of this website following any changes to this Shipping & Return Policy will be deemed acceptance of those changes.

Entire Agreement:

This Shipping & Return Policy constitutes the entire agreement between you and Relucir Jewels regarding the use of this website and supersedes all prior or contemporaneous communications and proposals, whether oral or written.

Waiver:

No waiver of any provision of this Shipping & Return Policy shall be deemed a further or continuing waiver of such provision or any other provision, and our failure to assert any right or provision under this Shipping & Return Policy shall not constitute a waiver of such right or provision.

Contact Information:

If you have any questions regarding this Shipping & Return Policy or your use of this website, please contact us at contact@relucirjewels.com.

By using this website, you acknowledge that you have read, understood, and

I’m glad to hear that! If you have any further questions or concerns about our Shipping & Return Policy, please don’t hesitate to contact us at contact@relucirjewels.com. We are here to help and ensure that you have a positive experience with Relucir Jewels.

Thank you for choosing Relucir Jewels for your jewelry needs. We appreciate your business and look forward to serving you again in the future!